Terms of Service

These terms of service apply to all visitors, browsers and customers who access and use our website and related retail services. By browsing the website, placing orders or using any of our services, you agree to fully accept and abide by all rules stated in this document. We provide office desk accessories and workspace organization products for daily use, and all services are carried out in accordance with local commercial norms. Valid for all users permanently

You may freely browse product information, view details and place orders on our website for personal and non-commercial use. We kindly ask all users to maintain proper conduct while visiting the site. Please do not carry out any malicious operations such as unauthorized data collection, network attack, spam posting or tampering with website content. We will protect the normal operation of the platform for all users. Usage rules apply permanently

When you submit inquiries or complete orders, please provide true, accurate and complete personal and contact information. Keeping your contact details up to date helps us deliver goods and communicate with you smoothly. You shall be responsible for all activities conducted under your personal information. If you find abnormal use related to your information, please contact us as soon as possible for assistance. Response to user feedback: within 7 working days

We try our best to ensure that all product pictures, specifications, functions and introductions on the website are true and detailed. Due to different display devices, light conditions and manual shooting, slight colour difference or minor visual deviation may exist between real products and online images. Such subtle differences do not belong to product quality issues. We will update product information timely once there are changes. Product info update: within 3 working days after change

After you submit and confirm an order, our team will check stock status and arrange processing in sequence. Once the order is confirmed, please contact us timely if you need to adjust order content or delivery address. We will try our best to assist with reasonable changes. If certain products are temporarily out of stock, we will inform you actively and discuss alternative solutions together. Order adjustment application: accepted within 24 hours after placement

All texts, pictures, logos, layout and design elements displayed on this website are protected by relevant intellectual property laws. Without written permission, no one may copy, reproduce, distribute, modify or use these contents for commercial purposes. All brand and product related rights belong exclusively to EFACILITATION LIMITED. We will safeguard our legitimate rights and interests in accordance with regulations. Copyright protection takes effect permanently

We reserve the right to adjust website functions, product ranges and service rules properly according to business development and market changes. When we update these terms of service, the latest version will be published on this page. Continued use of our website and services after updates means you accept the revised rules. We suggest you check this page regularly for the latest regulations. Updated terms take effect immediately after publication

We will strictly follow service procedures to provide qualified products and thoughtful after-sales support. We are not responsible for losses caused by users’ improper use of products, wrong information submission or violation of relevant rules. For problems arising from objective uncontrollable factors, we will communicate sincerely and try our best to coordinate and solve issues with you. Issue coordination: within 7 working days after notification

These terms shall be governed by the local laws of the United Kingdom. In case of any disagreement or dispute arising from the use of our website and services, both parties are encouraged to resolve the matter through friendly communication first. If consultation fails, the dispute will be handled in accordance with relevant local legal procedures. Friendly consultation period: 14 calendar days